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<div class="section" id="troubleshooting">
<h1>Troubleshooting<a class="headerlink" href="#troubleshooting" title="Permalink to this headline">¶</a></h1>
<div class="section" id="service-discovery">
<h2>Service discovery<a class="headerlink" href="#service-discovery" title="Permalink to this headline">¶</a></h2>
<p>Some clients - especially iOS - have problems finding the proper sync URL, even when explicitly
configured to use it.</p>
<p>There are several techniques to remedy this, which are described extensively at the
<a class="reference external" href="http://code.google.com/p/sabredav/wiki/ServiceDiscovery">Sabre DAV website</a>.</p>
<p>Below is what have proven to work with iOS including iOS 7.</p>
<p>If your ownCloud instance is installed in a sub-folder under the web servers document root, and
the client has difficulties finding the Cal- or CardDAV end-points, configure your web server to
redirect from a “well-know” URL to the one used by ownCloud.
When using the Apache web server this is easily achieved using a <tt class="file docutils literal"><span class="pre">.htaccess</span></tt> file in the document
root of your site.</p>
<p>Say your instance is located in the <tt class="docutils literal"><span class="pre">owncloud</span></tt> folder, so the URL to it is <tt class="docutils literal"><span class="pre">ADDRESS/owncloud</span></tt>,
create or edit the <tt class="file docutils literal"><span class="pre">.htaccess</span></tt> file and add the following lines:</p>
<div class="highlight-python"><pre>Redirect 301 /.well-known/carddav /owncloud/remote.php/carddav
Redirect 301 /.well-known/caldav /owncloud/remote.php/caldav</pre>
</div>
<p>If you use Nginx as web server, the setting looks something like:</p>
<div class="highlight-python"><pre>url.redirect = (
"^/.well-known/carddav" => "/owncloud/remote.php/carddav",
"^/.well-known/caldav" => "/owncloud/remote.php/caldav",
)</pre>
</div>
<p>Now change the URL in the client settings to just use <tt class="docutils literal"><span class="pre">ADDRESS</span></tt> instead of e.g. <tt class="docutils literal"><span class="pre">ADDRESS/remote.php/carddav/principals/username</span></tt>.</p>
<p>This problem is being discussed in the <a class="reference external" href="http://forum.owncloud.org/viewtopic.php?f=3&t=71&p=2211#p2197">forum</a>.</p>
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